Terms of Service

Last updated: May 10, 2026

1. Agreement

By installing or using BreakevenHQ(the “Service”), you agree to these Terms. If you are accepting on behalf of a company or other entity, you represent that you have authority to do so.

2. The Service

BreakevenHQ provides break-even ROAS analytics, profitability dashboards, cohort analysis, alerts, and reporting for ecommerce merchants. The Service connects to ecommerce platforms (Shopify, BigCommerce, WooCommerce, Magento) and ad platforms (Google Ads, Meta, Microsoft Advertising) through OAuth or merchant-supplied credentials.

3. Account & access

You are responsible for keeping your account credentials secure. You authorize us to access your connected stores and ad accounts solely to provide the Service. Read scopes are used wherever the platform distinguishes between read and write — we do not modify your store products, orders, or ad campaigns.

4. Subscription & billing

For Shopify merchants, billing is handled through Shopify's managed billing system using the Application Charge API; you can cancel from your store admin at any time. For other platforms, billing is handled directly. All prices are in USD unless stated.

Subscription fees are non-refundable except where required by applicable law. We may change pricing with at least 30 days' notice.

5. Acceptable use

You agree not to:

• Reverse engineer, scrape, or rate-limit-bypass the Service.
• Use the Service to violate any applicable law or any third-party platform's terms (e.g. Shopify Partners Program Agreement).
• Attempt to access another merchant's data. Workspace isolation is enforced at the database level via Row-Level Security.

6. Data ownership

You retain all rights to your store, customer, and ad data. The Service holds a limited license to process this data only to provide the Service to you. You may export your data at any time via the CSV / PDF export endpoints in the dashboard.

7. Service availability

We aim for high availability but the Service is provided on an “as is” and “as available” basis. Scheduled downtime, third-party platform outages (Shopify, Google Ads, Meta), and force-majeure events may cause interruptions.

8. Limitation of liability

To the maximum extent permitted by law, our aggregate liability under these Terms is limited to the fees you paid for the Service in the 12 months prior to the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

You may terminate at any time by uninstalling the app from your store admin or emailing us. We may terminate for material breach with notice and an opportunity to cure. Upon termination, we delete your data per Section 5 of the Privacy Policy.

10. Changes

We may update these Terms. Material changes will be notified by email at least 14 days in advance.

11. Governing law

These Terms are governed by the laws of the jurisdiction in which Hustle Marketers is incorporated. Disputes will be resolved in the courts of that jurisdiction.

Contact

Questions: legal@breakevenhq.com